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WordPress Templates Policy

WordPress Template Policies

TEMPLATE POLICY

When you purchase a WordPress template, you will receive a link to download the template files. K-Designs IS NOT responsible for the installation of your template unless you purchase an Install Template add-on.

We aim to deliver your template within 48 hours, but please note that this time frame may vary due to potential unforeseen circumstances. If it has been over 48 hours and you haven’t received your template, please submit a support ticket. Please be aware that there may be delays over weekends and holidays.

Once the template is added to your account, it is your responsibility to add your own content and edit the site. If you make any accidental changes to the template, we cannot reverse them.

A purchase of a template includes the chosen template sent to you once. If you make accidental changes and want the template sent again, or if you don’t download the template within 6 months of purchase, you will need to repurchase the template to receive it again.

REFUND POLICY

Due to the digital nature of our products, they cannot be returned or exchanged. We cannot issue refunds after the purchase is made. Please review the template demos, features, FAQs, and requirements before purchasing. If you have any specific questions, contact us before you purchase.

SUPPORT POLICY

We are happy to help with issues related to the template itself, the installation/build, downloads, provided files, and any problems that might arise with these.

Unfortunately, we cannot assist with general WordPress-related questions, template modifications, coding modifications, or any problems arising from them, or any issues with third-party software.

Support is available via email (lwalton@k-designs.net) and we aim to respond within 48 hours, Monday to Friday (2 business days).

INSTALL POLICY

(Only applicable if you have purchased one of our WordPress Template Install packages.)

This install service will transfer your chosen WordPress template into your existing WordPress website.

We strive to complete the installation within 48 hours, but this may vary due to unforeseen circumstances. If it has been over 48 hours and you are still waiting for the install, please submit a support ticket. Note that there may be delays over weekends and holidays.

Once the template is installed, it is your responsibility to add your content and edit the site. If you make any accidental changes to the template, we cannot reverse them.

While we will do our best not to disturb any of your existing content, we cannot be held responsible for any issues or glitches during the installation process that result in the removal or disruption of your existing content.

K-Designs reserves the right to decline or cancel any installation at any time. In the event of a cancellation, K-Designs will refund the full amount of the Install service. However, we cannot refund the purchase of the WordPress Template Kit.

COPYRIGHT + LICENSING POLICIES

WordPress Website Templates:

Each template purchase may be used for one project/website only (e.g., 1 WordPress Template purchase = 1 Website). To build multiple websites with the same template, you must purchase additional licenses.

Social Media Templates:

Each template pack purchase may be used for one project/business only, but you can reuse the templates within the same project/business.

By purchasing a template, you agree that:

  • If using the template to design for a client, you cannot claim or promote these designs as solely your own.
  • You may not resell or claim the design as your own.
  • You may not share the template, graphics, files, or any design elements with anyone else.
  • Any photography provided with the template is for demonstration purposes only and is copyrighted to its original creator. You must replace these photographs with your own. We hold no liability for any image licensing or copyright issues that may arise from your use of the supplied images.

The design is copyrighted by K-Designs and we own the rights to all designs and files included in your purchase.

Your completed website design may be used in our template showcase, sales pages, or on our social media for demonstration and promotion purposes.

MISCELLANEOUS IMPORTANT NOTES

Please note that there may be slight differences between the original template graphics and those in different design software. If this is a concern, contact us with the specific template you are inquiring about for details on any differences or limitations. Depending on the template, you may need specific software for best results.

You will need a WordPress subscription and possibly additional software to use these templates. Please read each template description carefully to see what is needed for that particular template.

You have lifetime access to the templates, but we cannot guarantee lifetime updates. If the template is retired or removed from the store, it will no longer be updated.

All prices are listed in USD.

The term “WordPress” is a trademark of WordPress Foundation. This website and its products are not affiliated with WordPress Foundation.